See a doctor when it’s convenient for you, from the comfort of your own home, via our telemedicine offering. This service, provided by Cigna, is available to all AlphaSense medical plan enrollees and their covered dependent(s). It offers 24/7 access to board-certified doctors, pediatricians, dermatologists, psychiatrists, and therapists via online video, phone or mobile app, for non-emergency care, general medical care if you are traveling, or prescriptions for short-term medications. No appointment is required.
Doctors can diagnose and treat common medical issues, including:
- Allergies
- Anxiety
- Child learning and behavior
- Cold and flu
- Depression
- Pink eye
- Respiratory and ear infections
- And more!
Access MDLIVE by logging into myCigna.com and clicking on “Talk to a doctor.” You can also call MDLIVE at 888.726.3171
- Select the type of care you need: medical care or counseling; cost will be displayed on both myCigna.com and MDLIVE
- Follow the prompts for an on-demand urgent care visit, to make an appointment for primary or behavioral care, or to upload photos for dermatology care
Appointments are available via video or phone, whenever it’s most convenient for you. Virtual dermatology does not require an appointment.
MDLIVE helps clients provide effective, convenient care from head to toe.
There are four flexible benefit level options can be configured at a reduced cost share to help guide you to affordable, convenient care:
- Urgent care: On-demand reliable care for injuries and illnesses, available 24/7/365
- Primary care: Wellness screenings, routine care, and specialist referrals
- Dermatology care: Fast, customized care for skin, hair, and nail conditions — no appointment required
- Behavioral care: Talk therapy and psychiatry from the privacy of home
Tip:
Sign up for telemedicine when you’re feeling well so that when you’re sick and need to see a doctor, you’re already set up. Visit myCigna.com, click on the “Talk to a Doctor” button or the “Find Care & Costs” tab