No matter what’s going on in your life, GuidanceResources® is here to help.

Personal problems, planning for life events or simply managing daily life can affect your work, health and family. GuidanceResources is a company-sponsored service that is available to you and your dependents, at no cost, to provide confidential support, reources and information to get through life’s challenges.

Guidance Resources (through Prudential)

Confidential Counseling

Confidential Counseling on Personal Issues

Your Employee Assistance Program (EAP) is a confidential assistance program to help address the personal issues you and your dependents are facing. This service, staffed by experienced clinicians, is available by phone 24 hours a day, seven days a week. A GuidanceConsultant is available to listen to your concerns and refer you to a local provider for in-person counseling or to resources in your community. Call any time with personal concerns, including:

  • Stress, depression, anxiety
  • Relationship issues, divorce
  • Anger, grief and loss
  • Job stress, work conflicts
  • Family and parenting problems
  • And more

Financial issues can arise at any time, from dealing with debt to saving for college. Our financial professionals are here to discuss your concerns and provide you with the tools and information you need to address your finances, including:

  • Saving for college
  • Getting out of debt
  • Retirement planning
  • Estate planning
  • Tax questions

When a legal issue arises, our attorneys are available to provide confidential support with practical, understandable information and assistance. If you require representation, you can also be referred to a qualified attorney in your area for a free 30-minute consultation with a 25% reduction in customary legal fees thereafter. Call any time with legal issues including:

  • Divorce and family law
  • Bankruptcy
  • Debt obligations
  • Criminal actions
  • Landlord and tenant issues
  • Civil lawsuits
  • Real estate transactions
  • Contracts

GuidanceResources® Online is your one stop for expert information to assist you with the issues that matter to you, from personal or family concerns to legal and financial concerns.
Create your own account by going to www.guidanceresources.com. Each time you return to the site, you will find personalized, relevant information based on your individual life needs. You can:

  • Review in-depth HelpSheets on topics you select
  • Get answers to specific questions
  • Search for services and referrals
  • Use helpful planning tools

Available 24 / 7

Phone support: 800.311.4327

Online support: guidanceresources.com

In-person: You can get up to three visits, available at no additional cost to you with a Licensed Professional Counselor. Your counselor may refer you to resources in your community for ongoing support.

Always by your side

  • Expert support 24/7
  • Convenient website
  • Short-term help
  • Referrals for additional care
  • Legal resources and consultation
  • Financial resources and tools

Ready to enroll?

Visit Workday, our enrollment site, to learn more and enroll in your benefits.