How to Access your Tools

Cigna Website (mycigna.com)

  • Coverage details (copays, deductibles, out-of-pocket maximums, etc.).
  • Review your claims activity and history.
  • Print a temporary ID card, or order a new ID card.
  • Registered nurses are available to provide immediate assistance and advice on medical treatment.

myCigna App

  • Personalize, organize, and access important plan information on your phone or tablet
  • Manage and track claims, view ID card information, find in-network physicians, compare provider costs, quality of care and prescription prices, review your coverage, and more
  • Download the myCigna App for your mobile device via Google play, App Store, or Kindle Fire, or go to myCigna.com to register

Cigna

Available Tools

How to Find a Preferred Cigna Provider

The preferred designation identifies doctors in the Cigna network who have achieved top results on Cigna’s quality and cost-efficiency measures. To find one of these doctors, please visit myCigna.com.

24/7 Nurseline

In a time of illness or minor injury when you may want advice and support right away, simply call 24/7 nurseline. To speak with a nurse:

Chat
Monday–Friday
9:00 am–8:00 pm ET, excluding holidays via myCigna.com or the myCigna App.

Call
24/7/365.
Just dial the number on the back of your Cigna Healthcare ID card.

Cost of Care Estimator

Cigna members also have access to a cost estimator tool. Go to myCigna.com or the myCigna app and search for a provider. From there, click on the providers name to open up the full information. Scroll down to the provider information page to see the estimated cost chart.

Prescription Drug Price Tool

With the online Prescription Drug Price Quote tool on myCigna.com and the myCigna App, you can:

  • View real-time medication costs based on your pharmacy benefit plan.
  • Find out if you can save money by switching to Cigna Home Delivery Pharmacy.SM
  • Discover generic and low-cost alternatives.
  • Locate retail pharmacies that are near you.

Log in to myCigna.com and find the tool. There are two ways to get to the Prescription Drug Price Quote tool:

  • Click on Cigna Home Delivery Pharmacy in the banner at the top of the page, or
  • Go to the I want to… section at the bottom, click on Get a Drug Price Quote.
  • Then click on Get Drug Costs.

For more information, please click on the Resources section.

Ready to enroll?

Visit Workday, our enrollment site, to learn more and enroll in your benefits.